1. Introduction
At Vynex Trade, we value and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile application, and related services (collectively, the “Services”). By accessing or using our Services, you agree to this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
a) Personal Information
Full name, email address, phone number, and residential address.
Identity verification details (e.g., government-issued ID, KYC documents, proof of address).
Payment and banking details necessary for deposits/withdrawals.
b) Non-Personal Information
Browser type, IP address, operating system, and device information.
Cookies, log files, and usage statistics for analytics and security.
c) Transaction Information
Trading history, deposits, withdrawals, wallet addresses, and related activity.
3. How We Use Your Information
We use your information for:
Creating and managing your account.
Processing deposits, withdrawals, and trades.
Conducting identity verification (KYC/AML compliance).
Ensuring platform security, fraud prevention, and regulatory compliance.
Improving user experience and customer support.
Sending updates, promotional offers, and important notifications (you may opt-out anytime).
4. Sharing of Information
We do not sell or rent your personal data. However, we may share your data with:
Regulatory authorities and law enforcement (when legally required).
Payment processors, banking partners, and blockchain networks for transactions.
Third-party service providers for analytics, hosting, and security.
Legal or financial advisors in case of disputes or compliance checks.
5. Data Security
We use encryption, firewalls, multi-factor authentication, and strict access controls to protect your data. However, no system is 100% secure, and users are responsible for safeguarding their login credentials.
6. Cookies Policy
Our website uses cookies to improve functionality and track user behavior. You can disable cookies in your browser settings, but some features may not work properly.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal information.
Request data portability.
Withdraw consent for marketing communications.
File a complaint with your local data protection authority.
To exercise your rights, contact us at support@vynextrade.com.
"If you wish to delete your account or usage history, please email your user details to support@vynextrade.com. Upon verification, we will promptly process the deletion of your account and associated data. As a token of appreciation, you will receive a reward after the successful completion of the deletion process."
8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for their privacy practices.
9. Children’s Privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Effective Date” updated.
11. Contact Us
For questions or concerns about this Privacy Policy, please contact us:
📧 Email: support@vynextrade.com
🌐 Website: https://vynextrade.com
